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Privacy Policy

Last updated: July 10, 2025

1. Introduction

RankHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered SEO content automation platform at RankHub.com (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

  • Email address (required for registration)
  • Name (optional)
  • Password (securely hashed with bcrypt)
  • Profile image URL (if provided through Google OAuth)

Business Information

  • Website URLs and names
  • Business type and industry
  • Target audience demographics
  • Products and services descriptions
  • Business pain points and value propositions
  • Geographic focus and company size

Usage Data

  • Keyword research data and search rankings
  • Competitor information and analysis
  • API usage and associated costs
  • Credit purchases and transaction history
  • Feature usage patterns and preferences

Technical Information

  • IP address (for security and logging)
  • Browser type and version
  • Time zone and location settings
  • Authentication tokens (JWT)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Process your keyword research requests
  • Analyze your website content to generate relevant keywords
  • Perform competitor analysis and gap identification
  • Generate AI-powered content strategies
  • Process payments and manage your credit balance
  • Send transactional emails (authentication, receipts, notifications)
  • Improve our Service and develop new features
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Third-Party Services

We integrate with several third-party services to provide our functionality:

OpenAI

We use GPT-4.1 models to analyze content and generate keyword strategies. Website content and keywords are shared with OpenAI for processing.

DataForSEO

Provides keyword metrics, search volumes, and competitor data. Keywords and domain names are shared for analysis.

Perplexity AI

Used for real-time research and competitor discovery. Search queries are shared for research purposes.

Firecrawl

Scrapes and extracts content from websites. Only public website URLs are shared.

Stripe

Processes credit card payments securely. We do not store credit card information.

Resend

Sends transactional emails. Only email addresses are shared for delivery.

Google OAuth

Provides authentication services. We receive basic profile information (name, email, profile picture).

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • All passwords are hashed using bcrypt
  • SSL/TLS encryption for all data transmission
  • JWT-based authentication with secure tokens
  • Environment variables for sensitive configuration
  • User resource isolation to prevent unauthorized access
  • Regular security updates and monitoring
  • Input validation and sanitization

6. Your Rights and Choices

You have the following rights regarding your data:

Access and Export

Export your keyword research data as CSV or PDF at any time.

Deletion

Delete your account and all associated data. Website deletion cascades to remove all related research data.

Communication Preferences

We only send transactional emails. No marketing emails without explicit consent.

Data Portability

Download your data in machine-readable formats.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Upon account deletion, all your data is permanently removed from our systems, including:

  • Personal information and account data
  • Website information and research history
  • Keywords and competitor analysis
  • API usage logs associated with your account

Credits purchased never expire and remain available until used or account deletion.

8. Cookies and Tracking

We use minimal cookies essential for the Service to function:

  • Authentication tokens (JWT) for maintaining your session
  • No third-party tracking cookies
  • No advertising or retargeting pixels
  • No Google Analytics or similar tracking

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email

hi@aina.rs

Website

RankHub.com